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IT Service Management

Become Managing Professional

Beginner Bengali
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Created by Satya Vikash

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5 (1 Reviews), 2 Students enrolled, Last updated Wed, 29-Sep-2021
$119 $2

This course includes

05:14:39 Hours On demand videos.
46 Lessons.
Full time access.
Access on mobile, Tablet and tv.
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What you will learn ?

Organization and Culture
Understand the use and value of information and technology across the service value system
ITIL practices contribute to a value stream for user support
Understand the use and value of the following across the service value system
Information Technology to Create , Deliver & Support
ITIL practices contributing to a value stream for a new service
Know how to co-ordinate, prioritize and structure work and activities to create, deliver and support services

Curriculum for this course

46 Lessons
05:14:39 Hours

Description

This course provides those are professional, to support professional who already working in Information Technology service management with an understanding of how to integrate a series of steps that an organization uses to implement Solutions that provide a continuous flow of value to a customer.To IT-enabled products and services, and relevan

This course provides those are professional, to support professional who already working in Information Technology service management with an understanding of how to integrate a series of steps that an organization uses to implement Solutions that provide a continuous flow of value to a customer.To IT-enabled products and services, and relevant application methods. It gives them an understanding of service production, service standard and improvement procedure.

Who this course is for:

  • Project Managers
  • Project Executives/ Engineers
  • ITSM ( IT Service Management) Professionals
  • IT Support and Leads
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
  • Existing ITIL professional wishing to develop their knowledge

Requirements

ITIL 4 Foundation

About the instructor

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1 Reviews
2 Students
1 Courses

Student feedback

5 Rating
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Reviews

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Sat, 24-Jul-2021

Kshitij Prasad

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Very good place to learn to manage IT services.